Warranty & Service Solutions

In addition to XG’s Service Xcelerator solution, the XG team has developed a number of Warranty and Service based systems. These include: 

  • The Xcelerator Group team led the effort for a large nationwide retailer to take in-house their after-market services, specifically in terms of system implementation and testing. 

  • Members of the Xcelerator Group team led the development and deployment of a full-scale service supply chain management for consumer goods industries.  Functions of this system included Warranty Claims, Service Dispatch, Parts Management, and Contractor Management as well as extensive analytics and analysis systems.